Loyalty Program

Use COASTALPETS at checkout to get 10% off selected goods! Free shipping on orders over R1500 Nation wide (excluding livestock) and R350 locally. When ordering livestock CHOOSE LIVESTOCK packaging. T & C's apply for orders of 30kg + & excessive volumes, we cover the first R150 on excess. Pudo is max 20kg. All livestock orders must be placed by 16 December to ensure delivery within this year. Livestock deliveries will resume on 6 January 2025.

To access our loyal program make sure you are signed into your account. Select the rewards icon on the bottom left of the page.

You can also sign in from this icon. Click on ways to redeem and you can convert your points into a voucher code which can be entered into the checkout in the space provided.

Please message us or call the shop if you have any issues.

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FREE DELIVERY ON ORDERS OVER R1500 NATIONWIDE AND R350 FOR OUR LOCAL PE.

REFUND & EXCHANGE POLICY

EXCHANGE & REFUND POLICY

SHIPPING POLICY

Delivery is usually withing 1-7 working days

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